FAQ
Ordering, customising, collaborating: the essentials in a few answers.
How do I order?
Write to us on WhatsApp, stating the model you would like, with a screenshot or a photo of the piece you are interested in. We then confirm availability, sizes, price, possible customisations and production time.
Can I order a made-to-measure piece?
Yes. Describe your idea, the occasion and the date with the quote form or on WhatsApp. We design a piece suited to your taste, your measurements and your needs, and we discuss the budget and production time together.
What are the lead times?
The production time is confirmed during the discussion about your order, depending on the piece and any customisation.
Which sizes do you offer?
The sizes offered for each model are confirmed during the discussion. For made-to-measure, the piece is designed to your measurements.
How do I pay?
Once the details are validated, we send you the payment terms and the conditions that apply to your order.
Do you deliver?
After the order is confirmed, we arrange the handover or delivery of your piece, according to the terms agreed with you.
Can I customise a piece?
Yes. Tell us what you wish in your message, with inspiration photos if you have any: we will tell you what is possible.
How can I work with the House?
Buyers, media, institutions, sponsors: write to us with the professional form on the Contact page, or request the portfolio and presentation files on WhatsApp.
How do I become a partner of the Thiès Fashion Show?
Request the presentation file with the "Become a partner" button on the Thiès Fashion Show page.
Another question?
Write on WhatsApp